The Foolproof Foodservice Selection System 饮食行业员工筛选体系 pmlz 电子版 pdf docx 网盘 kindle azw3 下载

An organized plan for creating a quality foodservice staff based upon the author's vast experience in managing foodservice operations. Guaranteed to draw qualified workers to your door, decrease your turnover, increase your profits and raise the level of guest satisfaction and repeat business. Contains application forms, job de*ions, letters to applicants, tracking sheets, interview guidelines, evaluations and a variety of tests--in both English and Spanish. Summaries of relevant federal laws (and states with exceptions to them) are also included.

Preface

Acknowledgments

EXECUTIVE INSIGHTS

1.The Foolproof Foodservice Selection System

2.The Best Employer in Town

3.Productive Positions

4.Recruiting Requisites

SYSTEM SUMMARY

5.The Advice to Applicants Letter

6.The Application

7.The Tracking Sheet

8.The Screening Interview

9.The Sanitation Screening Test

10.The Professional Screening Test

11.The Lifting Test

12.The Demonstration Tests

13.The Interviews

14.The Professional Test

15.The Situation Tests

16.Background Research

17.Making the Offer

CLOSING COMMENTS

18.Selection Is Just the Start

Suggested Readings

Appendices

A.Position Descriptions

B.Selection Documents

C.Sereening Tests

D.Interview Guides

E.Coaching Staff Tests

F.Beverage Staff Tests

G.Production Staff Tests

H.Service Staff Tests

I.Legal Summaries

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